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Michael J
ANNAPOLIS, MD | 2019 Chevrolet EquinoxOctober 12, 2021Very good. All things were done to my satisfaction.Response from J.B.A. CHEVROLET
October 12, 2021Hello Michael, thank you for taking the time to rate us. We appreciate the support. - Ben Aiello, Service DirectorVeronica B
JESSUP, MD | 2011 Chevrolet AvalancheOctober 11, 2021Prompt, considerate and timely service. However, too expensive for my current budgetResponse from J.B.A. CHEVROLET
October 12, 2021Hello Veronica, thank you for sharing your valuable feedback with me. We strive to provide our customers with the best Chevrolet service and we greatly value your business. We have a variety of service coupons available on our website, but I would be happy to speak with you further about this. Please contact me directly 410-766-6300 ext. 6315 at your earliest convenience. Thanks for choosing J.B.A. Chevrolet. I look forward to speaking with you! - Ben Aiello, Service DirectorRick R
SEVERN, MD | 2016 Chevrolet 2500HD SilveradoOctober 11, 2021Stopped by for a oil change without a appt. and they were able to get it done quickly.Response from J.B.A. CHEVROLET
October 12, 2021Hello Rick, it's great to see everything was handled quickly and to your satisfaction. Thank you for choosing J.B.A. and we hope to see you again. - Ben Aiello, Service DirectorMalissa H
BROOKLYN, MD | 2021 Chevrolet TraverseOctober 11, 2021Tom was alot of help he went above snd beyond to have me find the truck I wanted snd he was very helpful and kind and pleasantResponse from J.B.A. CHEVROLET
October 12, 2021Thank you very much for taking the time to reach out, Malissa! We're delighted to hear that you are happy with the service that you received from our team. We hope that you are equally as happy with your new Traverse and that you'll reach out again in the future should you require anything further. – Dan Buckler, General ManagerErnest W
PASADENA, MD | 2013 Chevrolet 2500HD SilveradoOctober 10, 2021Fixed as they said they would, had to bring back next day to top off coolantsResponse from J.B.A. CHEVROLET
October 12, 2021Hello Ernest, thank you for taking the time to rate us. We appreciate the support. - Dan Buckler, General ManagerDawn G
GLEN BURNIE, MD | 2020 Chevrolet TraverseOctober 10, 2021I am extremely disappointed in JBA in regards to my purchase of the extended warranty. I was out right lied to alone with my sister last year September 28, 2020. We were told numerous lies about the warranty. My sister was refunded most of the purchase price which she did not use the warranty at all & in my opinion it would have been the right thing to do as a full refund. Every time I have gone to service for what I was told was included with the warranty I purchased for nearly $3000 I have had to go through Max in finance. We were told by your finance purchase person last year that any & all mishaps/dents or dings were covered.....which was a lie. I/my family have purchased many vehicles from JBA in the last 30+ years. With this experience it will be my last. Extremely Disappointed, Dawn Goode mandysmiles19@gmail.com 410.746.5171Response from J.B.A. CHEVROLET
October 12, 2021Hello Dawn, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. If you would like to continue this conversation, please contact me at 410-766-6300 at your earliest convenience. - Dan Buckler, General ManagerCharles H
SEVERN, MD | 2021 Chevrolet 1500 SilveradoOctober 10, 2021Other than the Truck itself, David Spriggs, Salesman was the highlight of this purchase. My son and I came in to look at a Silverado LTZ, and left with a new Silverado RST. Couldn't pass up the deal that Mr. Spriggs and the JBA Team offered. I've had the truck for nearly two weeks and loving it so far. JBA set up an appointment with LinEx and should have the bed coated this coming Tuesday.Response from J.B.A. CHEVROLET
October 12, 2021Hello Charles, thank you for sharing your kind words about David. It's great to hear that he provided you with such an excellent Chevrolet buying experience. We appreciate your business and I hope that you enjoy your new Silverado for many years to come. – Dan Buckler, General ManagerDeborah C
GLEN BURNIE, MD | 2019 Chevrolet EquinoxOctober 8, 2021Everyone is just so amazing. !!!Response from J.B.A. CHEVROLET
October 12, 2021Hello Michael, thank you for taking the time to rate us. We appreciate the 5-star review. - Ben Aiello, Service DirectorJordan S
PASADENA, MD | 2021 Chevrolet TahoeOctober 8, 2021Brought my truck in to have some factory accessories (roof rack) installed. Everything went great and as expected. They even put my license plate cover on for me. Top notch as always!Response from J.B.A. CHEVROLET
October 12, 2021Hello Jordan, we appreciate you taking the time to share your recent experience at our dealership and are glad to hear you were happy with the service received. Thank you for your 5-star rating! – Ben Aiello, Service DirectorCharles S
BALTIMORE, MD | 2020 Chevrolet TraxOctober 8, 2021Very quick work. Worked for me.Response from J.B.A. CHEVROLET
October 12, 2021Hello Charles, it's great to see everything was handled quickly and to your satisfaction. Thank you for choosing J.B.A. and we hope to see you again. - Ben Aiello, Service Director